Find Help and answers Here
Where can I buy Eni Oken's ebooks and videos?
You can order video lessons through my Teachable website. You can order PDF Ebooks through my Gumroad shop or Etsy shop.
How will I receive my lessons?
If you purchased video lessons or an Art Club membership, you’ll get a personalized account at my Teachable website.
If you ordered individual PDF ebooks through Etsy, you can download it through the Etsy site. You can order PDF Ebooks through my Gumroad shop, an email link will be sent to you.
How will I receive my Art Club content?
All of Art Club materials are distributed through my my Teachable website. To join the membership, you’ll be required to have a personalized account with a password.
What is the difference between an regular Ebook PDF and a “Video to Ebook” PDF?
While regular Ebooks shows information in different ways — text, image sequences, tip boxes and diagrams — a “Video to Ebook” contains only one thing: an almost perfect transcription of the video lesson of the same name, a very long sequence of images accompanied by text in conversational tone. Both come in digital PDF format, delivered via email links. Learn more here
I can't place my order here at enioken.com, there is something wrong!
Due to the VAT regulations initiated in January 2015, UK and EU residents must use my Gumroad shop or Etsy shop to place ebook orders. For video lessons, visit my Teachable website school.
I didn't get my download links!
If you purchased through Gumroad, then look in your spam or promotions folder. My emails sometimes get re-routed there.
If you got your ebooks through Etsy, then go to the Etsy WEBSITE (not the app) and look for your Purchases and Reviews under your Account.
If you got a video lesson, visit my Teachable website school to see all your lessons.
Do you sell books on Amazon?
No, I do not sell books through Amazon because authors receive very minimal royalties. I make a living off of my ebooks and as an art instructor.
Can I buy your books in print?
Yes, you can buy a few of my books in luxurious printed version through lulu.com's shop. This is the only place where I sell my ebooks in print. If you find them anywhere else, then buyer beware! They are being printed without my permission, please let me know.
Do you store financial information on this site?
No, all your financial information such as bank and credit card information is safely stored through world-class third party payment gateway services Stripe and Paypal.