My payment is complete but the tutorial files have not arrived via email yet

Not all of my lessons are distributed via email links. Depending on WHERE you got your lesson, the actual download will be available to you in a different way.

Eni Oken’s Art School on Teachable (Video Lessons)

This is where I post my video lessons. To order a lesson you must create a personalized account which will be used to access all your lessons after purchase. If you are a member of my Art Club, you will also gain access to all your content here. Sign into the website to access your materials here.

Eni Oken's Etsy Shop

This Etsy shop distributes PDF ebooks. Tutorials purchased there are delivered via Etsy's download link on the site. Log into Etsy to download your files, you can find them under your Account > Purchases & Reviews. (This is located on the upper right hand corner). Keep in mind that this only works on the Etsy WEBSITE, not the mobile app.

Eni Oken’s Gumroad Shop

This website shop distributes only PDF ebooks. Upon purchase, you’ll receive an email link to download your ebook. Keep your downloads safe.